Identify several concepts and characteristics from the field of organizational behavior that this case illustrates? What advice can you give Tony? How would this advice be supported or tempered by behavioral concepts and processes?
Job analysis Job analysis encompasses a number of different methods. By contrast, a worker-oriented job analysis involves an examination of the knowledge, skills, abilities, and other characteristics KSAOs required to successfully perform the work.
Information obtained from job analyses are used for many purposes, including the creation of job-relevant selection procedures, performance appraisals and the criteria they require, and the development of training programs.
Personnel recruitment and selection[ edit ] Main article: Personnel recruitment processes include developing job announcements, placing ads, defining key qualifications for applicants, and screening out unqualified applicants. Personnel selection is the systematic process of hiring and promoting personnel.
Personnel selection systems employ evidence-based practices to determine the most qualified candidates. Personnel selection involves both the newly hired and individuals who can be promoted from within the organization.
Common selection tools include ability tests e. Personnel selection procedures are usually validated, i. The Equal Employment Opportunity Commission 's Uniform guidelines  are also influential in guiding personnel selection decisions. A meta-analysis of selection methods found that general mental ability was the best overall predictor of job performance and attainment in training.
Performance appraisal and Performance management Performance appraisal or performance evaluation is the process in which an individual's or a group's work behaviors and outcomes are assessed against managers' and others' expectations for the job.
Performance management is the process of providing performance feedback relative to expectations, and information relevant to improvement e. Performance management may also include documenting and tracking performance information for organizational evaluation purposes.
Individual assessment and Psychometrics Individual assessment involves the measurement of individual differences. With candidates for employment, individual assessment is often part of the personnel selection process. These assessments can include written tests, aptitude tests, physical tests, psycho-motor tests, personality testsintegrity and reliability tests, work samples, simulationsand assessment centres.
Early in the 20th century Arthur Kornhauser examined the impact on productivity of hiring mentally unstable workers. Training and training evaluation[ edit ] Main article: Training Training involves the systematic teaching of skills, concepts, or attitudes that results in improved performance in another environment.
Evidence indicates that training is often effective, and that it succeeds in terms of higher net sales and gross profitability per employee.
Training programs often include formative evaluations to assess the effect of the training as the training proceeds. Learning outcomes can be organized into three broad categories: Skill-based training aims to impart procedural knowledge e.
Affective training concerns teaching individuals to develop specific attitudes or beliefs that predispose trainees to behave a certain way e.
The analysis identifies the training needs of different departments or subunits. An organizational analysis also takes into account the climate of the organization and its subunits. For example, if a climate for safety is emphasized throughout the organization or in subunits of the organization e.
With organizations increasingly trying to identify "core competencies" that are required for all jobs, task analysis can also include an assessment of competencies. Employee needs can be assessed using a variety of methods that identify weaknesses that training can address.
Motivation in the workplace[ edit ] Main article: Motivation is generally thought of as a theoretical construct that fuels behavior. An incentive is an anticipated reward that is thought to incline a person to behave a certain way. Studying its influence on behavior, it must be examined together with ability and environmental influences.Industrial and organizational psychology (I/O psychology), which is also known as occupational psychology, organizational psychology, and work and organizational psychology, is an applied discipline within psychology.I/O psychology is the science of human behaviour relating to work and applies psychological theories and principles to organizations and individuals in their places of work as.
2 Exhibit 1 illustrates this view of organizational behavior. It shows the linkages among human behavior in organizational settings, the individual-organization interface, the. Complexity characterises the behaviour of a system or model whose components interact in multiple ways and follow local rules, meaning there is no reasonable higher instruction to define the various possible interactions..
The term is generally used to characterize something with many parts where those parts interact with each other in multiple ways, culminating in a higher order of emergence.
Oct 26, · Need Answer Sheet of this Question paper Contact us at [email protected] M: Organizational behavior 1. Identify several concepts and characteristics from the field of.
Sixty-three studies published in the years – are reviewed to assess the effects of workplace diversity on teams and organizations.
Four major questions are considered: Which personal attributes have diversity researchers studied in recent years? This model is a refinement of the model I used in That earlier framework identified five domains, or dimensions, of emotional intelligence that comprised twenty-five competencies.